Terms and Conditions
By clicking “I Accept” or “I Agree” on the signup page, or by accessing and/or using our services, you agree to be bound by these Terms and Conditions. By completing the registration process and/or using and/or visiting the website, you signify your irrevocable and unconditional assent to all the Terms and Conditions herein.
ELIGIBILITY
Age Requirement: You must be 18 years or older to use this Website. By visiting our website, you represent and warrant that you are at least 18 years of age. If you are under the age of 18 or the applicable legal age in your jurisdiction, you may use the Service only in conjunction with, and under the supervision of, a parent or guardian who agrees to these Terms and Conditions.
Legal Competence: You must be legally competent to enter into an agreement and otherwise competent to receive the Services. Persons who are "incompetent to contract" within the meaning of the Indian Contract Act, 1872, including undischarged insolvents, are not eligible to use the Website.
Suspension and Removal: You must not have been previously suspended or removed by us.
Termination Rights: We reserve the right to terminate your membership and/or refuse to provide you with access to the Website if we discover that you are under the age of 18 or otherwise ineligible.
Authority to Enter Agreement: You represent that you have the requisite power and authority to enter into these Terms and Conditions under applicable laws.
Non-Resident Users: If you are not a Resident Indian, you may access and use the Website only to the extent that the laws of India and those of your country permit. Your use of the Services implies that you are not violating any local laws in India or your country by accessing and using the Services.
OUR SERVICES
Through the Website, we provide the following services ("Services"), all subject to these Terms and Conditions:
Health and Wellness Programs
We offer various health, wellness, rejuvenation, and condition management programs, such as those for diabetes, PCOD/PCOS, and thyroiditis. You can access information about these Programs on our Website and download information in PDF format.
Expressing interest in a Program by sending us a message does not enroll you in the Program. Clicking "enroll" on any Program page merely expresses your interest, and we will contact you as soon as possible for further inquiries.
Consultancy
We provide consultancy services that can be booked with Jigarr J Thakkar, our nutritionists, or life coaches.
To avail of consultancy services, you must book an appointment and pay the required fees. Upon successful payment, we will confirm your appointment according to these Terms and Conditions.
Appointment confirmations will be sent via the Website, SMS, email, or an online communication service. We reserve the right to reschedule or cancel appointments without prior notice. The time provided for consultations is indicative and may change at our discretion. You are not permitted to cancel or reschedule an appointment, and no refunds or compensation will be provided for cancellations.
Blogs
We publish health and wellness blogs on our website for informational purposes only. These blogs should not be construed as professional advice.
Blogs are published on a specific date and may not be updated regularly. We are not responsible for any outdated information contained in old blogs.
CREATING AND MAINTAINING AN ACCOUNT
Users must register on the Website to use the Services. Registration requires providing personal details such as name, phone number, email address, birth date, and gender.
Each user login is exclusive to the registrant. You must not impersonate any person or entity or misrepresent your identity, age, or affiliation.
Multiple profiles for the same person are not allowed. You are responsible for maintaining the security of your account, materials, and password. We are not liable for any loss or damage resulting from your failure to comply with this security obligation.
You must not share your password or account access information with any other party, temporarily or permanently. Breach of this obligation may result in account suspension and service termination. You agree to notify us immediately of any unauthorized use of your account, identity, personal information, or passwords.
OUR OBLIGATIONS AND USE OF WEBSITE AND SERVICES
By using, accessing, or availing any Service on the Website, or by visiting, accessing, or using the Website, you agree to the following conditions, as well as any other terms and conditions set forth herein:
Responsibility: You are solely responsible for your access to and use of the Website, any Services herein, and any information you provide to us. Use your discretion when accessing and using the Website.
Accuracy of Information: The Services we provide depend on the information you provide. You must provide complete and accurate information.
Permitted Use: You may access and use the Website solely to use the Services or to gain information about the Services. You shall not edit, reproduce, republish, display, distribute, sell, or otherwise use the content available on the Website for commercial or personal gain.
Risk Evaluation: You must evaluate and solely bear all risks associated with the use or posting of any content, including any reliance on its integrity and accuracy.
Unauthorized Use: You agree to immediately notify us of any unauthorized use of your account, identity, personal information, or passwords.
Prohibited Use: Illegal and/or unauthorized use of the Website, including aggregating usernames and other contact information for unsolicited communications, is prohibited.
Legal Compliance: You shall not use the Website or our Services for any illegal or unauthorized purpose.
ACCURACY, COMPLETENESS, AND TIMELINESS OF INFORMATION
We are not responsible if the information made available on the Website is not accurate, complete, or current. The material on this Website is provided for general information only and should not be relied upon as the sole basis for making decisions without consulting primary, more accurate, complete, or timely sources of information. Any reliance on the material on this Website is at your own risk. This Website may contain outdated information provided for your reference only. We reserve the right to modify the contents of this Website at any time but are under no obligation to update any information. It is your responsibility to monitor changes to our website.
MODIFICATIONS TO THE SERVICE AND PRICES
Prices for the various Services provided on the Website may change without notice. We reserve the right to modify or discontinue any Service (or any part or content thereof) at any time without notice. We shall not be liable to you or any third party for any modification, price change, suspension, or discontinuance of the Services.
SERVICES
We reserve the right, but are not obligated, to limit the Services we provide to any person, geographic region, or jurisdiction. This right may be exercised on a case-by-case basis. We reserve the right to limit the quantities of Services we offer or the number of people we enroll in a Program. All descriptions of Services and pricing are subject to change at any time without notice, at our sole discretion. We reserve the right to discontinue any Service at any time. Any offer for any Service made on this Website shall be considered void if prohibited by applicable law. We do not warrant that the quality of any Service obtained by you will meet your expectations.
YOUR FEEDBACK
Request for Feedback: We may request feedback, reviews, and information regarding the effects of the Program you are enrolled in (“Feedback”). You agree to complete any forms or documents provided by the Company from time to time concerning the Program (“Feedback Forms”) and submit them promptly.
Accuracy of Feedback: You agree and acknowledge that the Feedback Forms are essential for assessing the Program's performance and shall be completed diligently, providing only true, correct, and verified information.
Program Performance: You further agree and acknowledge that Feedback Forms are necessary for us to ascertain the Program's performance. Any delay or failure to submit the Feedback Forms will be construed as your acceptance of satisfactory Program performance, and you will not be entitled to make any claims regarding the Program's performance.
ACCURACY OF BILLING AND ACCOUNT INFORMATION
We reserve the right to refuse any appointment you book with us. If we make changes to or cancel an appointment, we may notify you by contacting the email and/or billing address/phone number provided at the time the appointment was made. You agree to provide current, complete, and accurate purchase and account information and to promptly update your account, email, and other information in case of any changes. We are not responsible for any miscommunication resulting from incorrect or outdated information provided by you.
DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY
Service Availability:
We do not guarantee, represent, or warrant that your use of our Services will be uninterrupted, timely, secure, or error-free. We do not warrant that the results obtained from the use of the Service will be accurate or reliable. You agree that we may, from time to time, remove the Services for an indefinite period or cancel the Services at any time without notice. You expressly agree that your use of, or inability to use, the Services is at your sole risk. The Services delivered to you through the Website are provided "as is" and "as available" without any representation, warranties, or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement. In no case shall the Company, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers, or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation, lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability, or otherwise, arising from your use of the Services or for any other claim related in any way to your use of the Services, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the Services or any content posted, transmitted, or otherwise made available via the Services, even if advised of their possibility. Some states or jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages; in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.
Risk of Data and Material:
You understand and agree that any material or data downloaded, uploaded, or otherwise obtained through the Website is done entirely at your own discretion and risk, and you shall be solely responsible for any damage and/or bodily harm, injury, or health issues. The Company shall not be liable for any errors or omissions concerning any information provided to you, whether on behalf of itself or third parties. The Company shall not be liable for any third-party websites, products, services, and other content. The advertisements available via emails or the website concerning third-party websites, products, and services are for informational purposes only.
Force Majeure:
The Company shall not be liable for delays or failures in performance or non-performance, in whole or in part, of the Company’s obligations due to any causes beyond its reasonable control, such as acts of God, fire, strikes, embargo, acts of government, acts of terrorism, climatic conditions, labor unrest, insolvency, business exigencies, government decisions, changes in laws, operational and technical issues, route issues, acts of third parties, or other similar causes and problems.
Liability Cap:
Notwithstanding anything to the contrary contained herein, the Company’s liability to you for any cause whatsoever, including deficiency in Services, and regardless of the form of the action, will always be limited to the total amount paid towards any respective Service subscribed by you.
MEDICAL DISCLAIMERS
Informational Purposes Only: Relish Health is not a medical organization. Any information provided on the Website is for informational purposes only. You should not take any action based on the information contained on the Website. Use of the Website is not a substitute for professional medical advice, and reliance on any information provided by the Website or the Program is at your own risk.
Non-Medical Advice:
The Services and Programs or any other information available on the Website do not constitute medical advice. The advice provided under any of our Programs, including but not limited to food plans, diets, workouts, and exercise plans, should not be misconstrued as medical advice.
Health Suitability:
We do not guarantee that any Program or advice given will be suitable for your health, as responses can vary based on individual factors. We are not responsible for any issues, side effects, including allergic reactions, resulting from following our Program, advice, diet, and nutrition plans. We strongly advise you to consult your doctor before trying any Program available on our website.
Consultation Requirement:
Users should consider the risks involved and consult with their medical professional before engaging in any Program. We are not responsible or liable for any injuries or damages you may sustain from using, or being unable to use, any Program provided by us.
Immediate Discontinuation:
If any wellness or diet plan or exercise recommended by us causes pain, side effects, allergic reactions, or severe discomfort, you should immediately discontinue such plans and consult your doctor. Such discontinuation will not entitle you to a refund or compensation, and any claim made thereof will not be entertained by the Company or its representatives.
Medical Attention:
You agree and understand that using our Program cannot substitute for personal medical attention, diagnosis, or in-person treatment by a qualified medical professional.
Non-Medical Consultations:
Interactions with our associates, consultants, or representatives do not constitute the practice of medicine. Consultations cannot be used for providing a formal medical diagnosis, a physical examination, obtaining prescriptions, or treatment. Do not use our Service/Program to diagnose or treat a medical condition. Please see your doctor in person for a personal medical evaluation, diagnosis, or prescription.
Program Adherence:
You accept and understand that the performance of the Program depends on your adoption and adherence to it. You agree and acknowledge that you will fulfil all the requirements and strictly adhere to the Program terms and conditions. The Company is not responsible for any inefficiency in Services due to your misconduct and non-adherence to Program requirements.
Health Decisions:
Our Programs and Services are designed to support your health decisions and choices, which should be made in accordance with the advice you receive from your doctor. We and our associates, consultants, or representatives are not liable for any injury or disease, including aggravation, acceleration, or recurrence of such injury or disease or death arising from or in connection with the nutritional or exercise advice and dietary information provided.
Supplement Recommendations:
We and our associates, consultants, or representatives may recommend health supplements and nutraceuticals. However, the success of any Program is not solely dependent on the use of supplements or nutraceuticals. Using such supplements is your decision, and in no case should our recommendation be construed as medical advice. You should seek advice from your medical practitioner before consuming any supplements.
Medical Treatment:
We do not recommend using our Program as a replacement for doctor’s advice or medical treatment. We do not make decisions for you or your family regarding whether to take medical treatment.
No Magic Therapy:
We do not claim that our Program is a ‘magic therapy’ and will never sell or suggest any product, pills, food, or methods to be ‘magical’ in nature to cure your disease.
MODIFICATIONS TO TERMS AND CONDITIONS
You can access the most recent version of the Terms and Conditions at any time on this page. We retain the right, at our sole discretion, to update, modify, or replace any portion of the Terms and Conditions by posting updates and alterations on our website. It is your obligation to periodically review our website for revisions. Your ongoing use of or access to our website or the Services subsequent to the posting of any changes to these Terms and Conditions signifies acceptance of those revisions.
USER UNDERTAKING
I, as a user of the Website and/or Services, hereby acknowledge and agree that:
I am legally competent to enter into a contract under the Contract Act, 1872.
I have thoroughly read and understood the Privacy Policy, Terms and Conditions of the Website, and Program Terms.
I recognize the significance of Feedback Forms in assessing the performance of the Service/Programs on me. I commit to filling and submitting the Feedback Forms diligently and promptly, providing only accurate and truthful information to the Company. Any failure or delay on my part to complete the Feedback Forms shall be construed as my acceptance of the Program's performance.
I comprehend that the effectiveness of the Program is entirely contingent upon my adherence to the Program and its schedule. I pledge to adhere to the Program terms and schedules, and absolve the Company of any responsibility for deficiencies or non-performance of the Program and/or Services.
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